Macy’s Opens Automated Fulfillment Center in North Carolina

Core Insights - Macy's has opened its largest and most advanced fulfillment center in China Grove, North Carolina, enhancing its supply chain capabilities and customer service [1][3] - The new facility spans 2.5 million square feet, featuring the largest storage capacity in Macy's network and advanced automation technology [2][3] - The investment aims to modernize operations, improve order processing speed, and enhance store replenishment efficiency [3][4] Facility Details - The China Grove facility supports all product categories, allowing for more efficient order shipping from a single location [5] - It is the third site to implement high-performance automation, which has previously doubled productivity at earlier locations [3][4] - The facility operates with a new advanced warehouse management system, expected to improve fulfillment accuracy and efficiency [3][4] Community Engagement - Macy's has committed $250,000 to local organizations in China Grove, including the establishment of an automation training lab at Rowan-Cabarrus Community College [4] - The training program will provide students with hands-on experience with the technology used at the new fulfillment center [4] Competitive Landscape - The opening of Macy's facility coincides with Walmart's announcement of a new $300 million fulfillment center in Kings Mountain, North Carolina, indicating a competitive push in the region [6]