Group 1 - The incident involves a seller on a trendy toy e-commerce platform demanding a mother to submit a video of her physically punishing her child as a condition for a refund, which raises serious ethical and legal concerns [1][2] - The platform's response indicates that the seller's demands were not part of official policies but rather personal communications, acknowledging the inappropriate nature of the seller's request [1][2] - The seller's actions may constitute "incitement to infringement," as they compel parents to harm their children to prove their innocence, which could violate laws against domestic violence and infringe on minors' rights [2][3] Group 2 - The platform has a responsibility to implement proper oversight and management of sellers to prevent such incidents, and merely suggesting "negotiation" is seen as neglecting regulatory duties [2][3] - There is a need for clearer rules and standards regarding refunds and disputes involving minors to enhance operational efficiency and protect both buyers and sellers [3] - Parents are encouraged to take responsibility for monitoring their children's online activities and instilling proper financial values to prevent such situations from arising [3]
规范未成年人网购退款流程，绝不容忍“扇娃”自证
Zhong Guo Qing Nian Bao·2025-10-22 00:15