国网岷县供电公司：纪检监督精准发力 护航采暖季供电服务

Core Viewpoint - The company is focusing on ensuring reliable power supply and quality service for electric heating users, including enterprises, schools, and air energy users, during the heating season through strict supervision and targeted measures [1][2][3] Group 1: Supervision and Service Framework - The company has established a supervision work plan that outlines key areas such as service connection, hidden danger investigation, and process standardization for electric heating users [1] - A "ten prohibitions" service guideline and hidden danger investigation norms have been created and distributed to frontline teams to enhance responsibility awareness [1] Group 2: On-Site Supervision and Engagement - Company disciplinary staff are actively conducting on-site supervision, focusing on safety hazard investigations, service connection efficiency, and frontline personnel behavior [2] - A "Warm Winter Guarantee Service" campaign has been launched, reaching over 85 employees to strengthen service awareness and accountability [2] Group 3: Closed-Loop Management and Performance Evaluation - A "tracking-correction-evaluation" closed-loop supervision system has been established to monitor service progress and hidden danger rectification in real-time [3] - The company has implemented a performance evaluation system that includes user satisfaction and hidden danger completion rates, driving continuous improvement in service quality [3] - Future efforts will focus on increasing supervision frequency in remote areas and large electric heating enterprises, ensuring effective implementation of hidden danger rectification and emergency service preparations [3]