外卖平台试点骑手超时取消罚款，济南暂未纳入试点

Core Insights - Major food delivery platforms in China, including JD.com, Ele.me, and Meituan, are shifting from direct fines for delivery delays to a service points system, aiming to enhance management through positive incentives rather than punitive measures [1][3] Group 1: Changes in Delivery Management - Meituan plans to eliminate fines for delivery delays by the end of 2025, having already initiated a pilot program in Quanzhou that uses a points system to reward timely deliveries and penalize delays [1][3] - JD.com is conducting trials in 25 cities, including Shenzhen and Nanjing, replacing direct fines with a service points system that deducts points based on the duration of the delay [1][2] - Ele.me is also testing a new service points system in cities like Nantong and Changzhou, with plans to expand to over ten provinces by the end of October [1][2] Group 2: Rider Perspectives - Many delivery riders support the transition from fines to a points deduction system, as it allows them to recover points through improved performance rather than facing immediate financial penalties [3][5] - Riders have reported that the previous fine system was burdensome, especially when delivery assignments were unreasonable, leading to delays [3][5] Group 3: Expert Opinions and Future Directions - Experts suggest that the new points-based management system enhances riders' professional identity and contributes to the sustainable development of platform economies [6][8] - Platforms are increasing investments in rider welfare, including additional subsidies during adverse weather and various support programs for riders and their families [8] - The shift from punitive measures to a dual empowerment system is seen as a response to policies promoting high-quality employment and improving service quality through enhanced rider recognition [8]