Globenewswire·2025-10-22 12:13Core Insights - EXL and Schneider National have launched a digital transformation initiative aimed at enhancing logistics operations through advanced data and AI technologies, resulting in significant efficiency improvements and cost reductions [1][2][4] Group 1: Digital Transformation Initiative - The collaboration targets manual processes and frequent hand-offs that cause delays in logistics operations, historically averaging three days from load creation to appointment confirmation [2] - The initiative has digitized and optimized the entire appointment scheduling workflow, leading to a more than 50% improvement in average cycle time for scheduling appointments and a 24% reduction in cost per appointment scheduled [3][4] Group 2: Impact on Supply Chain Efficiency - The implementation of a cloud-native, 24/7 scalable solution allows for near-real-time appointment setting, significantly enhancing customer and driver experiences [3] - This initiative sets a new benchmark for efficiency in the supply chain, demonstrating the transformative potential of intelligent automation in addressing long-standing challenges within the trucking industry [4]