Core Insights - The article highlights the significant advancements in the use of intelligent robots in the property management sector, driven by the wave of artificial intelligence [1][5] - The company, Country Garden Services, has successfully deployed over 130 self-developed cleaning robots across 17 projects in major cities, with plans to exceed 1,000 units by the end of the year [1][6] - The CEO emphasizes the strategic importance of digitalization and AI in enhancing the company's core competitiveness and service quality [1][6] Group 1: Technology and Implementation - The "Zero Resident" cleaning robots have demonstrated substantial efficiency improvements and cost savings in the Guangzhou community, with increased satisfaction among residents [3][5] - These robots utilize advanced features such as a unique "active water washing + floating scraper" system for effective cleaning and can automatically adjust operations based on environmental conditions [3][4] - The robots are equipped with a multi-sensor navigation system that allows them to identify and avoid various obstacles, ensuring safe and smooth operation in dynamic environments [3][6] Group 2: Operational Strategy - The company has developed a comprehensive robot management and work order scheduling platform to enhance human-robot collaboration in property services [6][7] - A new role of "robot administrator" is being created through training and certification to improve the operational maturity of the robots [6][7] - The company has accumulated extensive data from its large-scale property management operations, which supports the customization and training of the robots, enhancing their effectiveness in real-world scenarios [6][7] Group 3: Research and Development - Country Garden Services holds 145 patents related to robot technology, including 28 invention patents, establishing a preliminary technological barrier [7] - The company is committed to increasing R&D investments to explore applications in more complex scenarios and to continuously enrich its robot product offerings [7]