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Airbnb CEO Chesky says ChatGPT isn't 'quite robust enough' to integrate into travel app
AirbnbAirbnb(US:ABNB) CNBCยท2025-10-22 14:19

Group 1: AI Integration Plans - Airbnb CEO Brian Chesky expressed the intention to integrate ChatGPT AI capabilities into the travel platform, but noted that the software is not yet ready for this purpose [1][3] - Chesky mentioned that the software development kit is not robust enough for the desired functionalities [1] - The company is currently relying heavily on Alibaba's Qwen model while waiting for improvements in OpenAI's chatbot [3] Group 2: New Features and Updates - Airbnb launched new social features, including direct messaging, to enhance user interaction on the platform [2] - The update also introduced a personalized version of the company's chatbot, which can manage reservations for users in North America [2] Group 3: Future Outlook on AI - Chesky believes that the AI revolution is just beginning and anticipates a surge in consumer applications driven by this technology over the next few years [3] - He emphasized the need for collaboration among companies, stating that vertical integration of all services will be challenging [4]