我国学者揭示虚拟团队协同效应机制 助力在线医疗高质量发展

Core Insights - The research conducted by professors from Harbin Institute of Technology and Tianjin University highlights the transformative role of virtual team collaboration in the healthcare sector, particularly in enhancing individual service capabilities amidst digital transformation [1][3] - The study reveals that virtual team collaboration not only improves the quality of individual consultations by doctors but also optimizes the allocation of medical resources through peer effects [2][3] Group 1: Research Findings - The study utilized data from two online consultation platforms, one offering individual consultations and the other providing team-based consultations, employing advanced causal inference methods [2] - Key findings indicate that virtual team collaboration leads to significant improvements in doctors' individual consultation quality, characterized by longer response content, increased emotional support terminology, and more frequent updates of medical terminology [2] - The peer effects driving service collaboration manifest in four main aspects: transparency mechanisms fostering healthy competition, high-performance demonstration effects setting benchmarks, geographical and organizational proximity enhancing collaboration depth, and low-performance uplift effects benefiting previously underperforming doctors [2] Group 2: Implications for the Industry - This research fills a theoretical gap regarding the cross-boundary effects of virtual teams and provides empirical evidence for the ecological operation of global online medical platforms [3] - As online healthcare becomes the "new normal," the service collaboration effects of virtual teams are positioned as key drivers for enhancing equity and efficiency in healthcare delivery [3] - The findings signify a shift in online medical services from "single-point breakthroughs" to "ecological collaboration," injecting new momentum into the digital transformation of the healthcare industry [3]