肖远企：必须关注AI对金融结构变化的潜在影响|直击外滩年会

Core Insights - The interaction between finance and technology has historically been complementary, with AI emerging as a leading application in the financial sector [1] Group 1: AI Applications in Finance - AI is currently utilized in three main areas within the financial industry: back-office operations, customer communication, and financial product offerings [1] - In back-office operations, AI is widely applied for data collection, processing, information identification, and customer assessment [1] - AI enhances customer relationship management by improving marketing, maintenance, and problem-solving capabilities [1] - The application of AI leads to cost reduction and efficiency improvement for financial institutions while providing personalized and precise services to clients [1] Group 2: Employee Impact - As of now, there have been no reported cases of employee displacement in financial institutions solely due to AI applications [2] - Employees remain the most effective productivity asset for financial institutions, creating value despite the rapid development of AI [2] - AI's role in finance is still in its early stages and is primarily supportive, unable to replace human decision-making or personalized interactions [2] Group 3: Risks Associated with AI in Finance - From a micro perspective, financial institutions face two new types of risks: model stability risk and data governance risk [3] - Model stability risk is critical as AI applications heavily rely on models for business expansion, making their reliability essential [3] - Data governance risk involves the selection of data sources, quality control, and post-evaluation processes [3] - From a macro perspective, the financial industry faces concentration risk and decision convergence risk due to reliance on a few strong technology providers [3] - Concentration risk may lead to increased market concentration, while decision convergence risk could result in homogenized decision-making across the industry [3] - A diverse participant base and market platforms are necessary for a stable and effective financial structure, highlighting the need to monitor AI's potential impact on financial structure changes [3]