杭州全面启动2025年“社保服务进万家”活动

Core Points - The event "High-Quality Insurance and Intelligent Services - 2025 Social Security Services into Thousands of Homes" was launched to address common public concerns regarding pension transfer, multi-location insurance, and retirement processes [1][2] - The initiative aims to enhance public understanding of social security policies through a combination of online and offline services, ensuring accessibility for various demographics [2][3] Group 1: Event Overview - The event featured 12 consultation stations where social security planners provided detailed answers to citizens' inquiries about insurance, retirement, and benefit claims [2] - A new "cloud live broadcast room" was introduced to discuss current social security policies and showcase innovative services such as big data analysis and AI customer service [2][3] Group 2: Policy and Service Innovations - The city of Hangzhou is focusing on building a "common prosperity social security system" during the 14th Five-Year Plan, with a goal of efficient management and warm services [3] - As of September, the number of participants in basic pension insurance and work injury insurance reached 9.8467 million and 7.3183 million, respectively, showing increases of 1.527 million and 984,700 compared to the end of the 13th Five-Year Plan [3] Group 3: Future Plans - The city social security center plans to continue enhancing service efficiency and warmth, aiming to improve public satisfaction and contribute to the construction of a "happy Hangzhou" [4]