三亚“爱Lu”文明旅游微笑服务主题活动传递仪式举行

Core Points - The "Love Lu" civilized tourism smile service activity transmission ceremony was held in Sanya's Dadonghai tourism area, marking the start of a new phase in enhancing service quality and optimizing the tourism environment [2] - The event emphasizes the importance of transforming the concept of civilized service into practical actions, with a focus on professional training for service staff to improve their skills and communication [3] Group 1 - The "Love Lu" civilized tourism smile service activity aims to enhance tourism service quality and influence tourist behavior positively, contributing to the overall improvement of civilized tourism standards [3] - The transmission of the "Commitment Cup" symbolizes the responsibility to elevate service quality and create a warm experience for every visitor, aligning with Sanya's goal of becoming an international tourism destination [2][3] - A specialized training program for service personnel was initiated immediately after the ceremony, focusing on service etiquette, communication skills, and emergency response [3] Group 2 - The initiative will be implemented across major tourist attractions and hotels in the city, aiming to create a ripple effect that promotes civilized service and integrity in business practices [3] - The program is designed to establish a service standard system and regular training to internalize the concept of "smile service" as a professional habit among employees [2][3] - The overall goal is to inject warmth and hospitality into the tourism experience, enhancing Sanya's image as a desirable travel destination [2][3]