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奈雪生活全国首店闭店 茶饮巨头转型阵痛
Nan Fang Du Shi Bao·2025-10-24 09:55

Core Insights - The closure of Naixue's first store in Shenzhen's Nanshan Coastal City marks a significant shift in the new tea beverage industry, highlighting the challenges of innovation and transformation within the sector [2][6] - Naixue's international expansion continues, with its first store in the U.S. opening in Flushing, New York, indicating a new direction for the brand [2][7] Company Overview - Naixue's Life originated from the "Naixue Dream Factory," which opened in 2018 and was a multi-functional space that combined tea, baking, and retail, becoming a popular destination in Shenzhen [3] - In 2022, Naixue upgraded to "Naixue Life," shifting its focus from a product experience store to a brand co-creation platform, featuring 16 brands in a shared space [3] - Despite initial success, the actual effectiveness of shared customer flow among brands did not meet expectations, leading to operational challenges [3] Financial Performance - Naixue has struggled financially since its IPO, with cumulative net losses nearing 1.5 billion yuan over four years, and only achieving slight profitability in 2023 [4] - In the first half of the year, Naixue closed 132 direct-operated stores, leaving a total of 1,638 tea shops, with 1,321 being direct-operated and 317 franchised [4] Industry Context - The closure of Naixue's first store reflects broader adjustments in the new tea beverage industry, where leading brands face pressures from both expansion and profitability [6] - The competitive landscape has intensified, with brands like Naixue and Heytea expanding into high-end shopping centers while mid-tier brands are increasingly diversifying their offerings [6] Strategic Shifts - Naixue has shifted from a fully direct-operated model to a franchise model to reduce costs and improve efficiency, although this has raised concerns about quality control [6] - The company has also made frequent changes to its product strategy, launching health-oriented products to align with consumer trends, but these efforts appear reactive rather than part of a cohesive long-term strategy [6][8] Future Directions - The opening of Naixue's U.S. store has shown promising initial results, with significant customer interest and sales, suggesting potential for growth in international markets [7] - The industry is moving towards a phase of "precision cultivation" rather than mere concept accumulation, emphasizing the need for deeper integration of core products with specific consumer scenarios [8]