知名歌手郑智化怒斥深圳机场“没人性”，他只能“连滚带爬进飞机”！深圳机场道歉

Core Points - The incident involving singer Zheng Zhihua criticizing Shenzhen Airport for its treatment of disabled passengers has gained significant attention on social media [1] - Zheng highlighted the lack of humane treatment for disabled individuals, specifically mentioning difficulties with the boarding process due to inadequate facilities [2] - The airport's customer service responded by stating they were unaware of the situation and would investigate the claims made by Zheng [2] - Shenzhen Airport later issued an apology and committed to reviewing and improving services for special passengers [2] Summary by Sections Incident Overview - On October 25, Zheng Zhihua expressed his frustration on Weibo regarding Shenzhen Airport's treatment of disabled passengers, particularly the challenges he faced with the boarding process [2] - Zheng's comments resonated with other disabled individuals, including singer Li Chen, who shared similar experiences [2] Airport Response - Shenzhen Airport's customer service initially stated they had not received feedback regarding Zheng's claims and suggested that passengers request assistance in advance [2] - Later, the airport's official Weibo account acknowledged Zheng's concerns and promised to investigate the matter and enhance service for special passengers [2] Background Information - Zheng Zhihua is a well-known disabled singer and songwriter from Taiwan, famous for his classic songs such as "Sailor" and "Stars in the Sky" [2]