歌手郑智化吐槽深圳机场，称“连滚带爬进飞机”，机场致歉

Core Points - The incident involving singer Zheng Zhihua highlights the inadequate treatment of disabled passengers at Shenzhen Airport, specifically regarding the accessibility of boarding facilities [1] - Zheng's experience has prompted discussions about the need for improved awareness and facilities for disabled travelers, as echoed by fellow artist Li Chen [1] Company Response - Shenzhen Airport's customer service stated they were unaware of Zheng's feedback but would investigate the matter [1] - The airport emphasized that assistance is generally available for passengers with mobility issues, recommending advance requests for wheelchair services [1] - Following the incident, Shenzhen Airport publicly apologized and committed to reviewing and enhancing services for special passengers [1]