对郑智化反映的情况，深圳机场：立行立改，增加保障人员并试点启用登机连接装置

Core Points - Shenzhen Airport has taken the situation reported by Mr. Zheng seriously and has quickly verified the on-site support conditions with the airline [1] - The airport has acknowledged the inconvenience caused to passengers with reduced mobility during the boarding process and is implementing immediate improvements to enhance service [2] Group 1 - Mr. Zheng traveled on flight ZH9073 from Shenzhen to Taipei on October 25, and due to a lack of available gate resources, the flight was parked at a remote location [1] - To assist passengers with wheelchairs, the airport arranged a boarding vehicle, but the height difference required for safety protocols created difficulties for boarding [1] - The airport has committed to improving the boarding process for passengers with wheelchairs by increasing the number of support personnel and testing a new boarding device [1] Group 2 - The airport has expressed apologies for the inconvenience caused and recognizes the gap between service and passenger expectations [2] - Continuous feedback will be sought to optimize and enhance the travel experience for all passengers [2]