深圳机场，深夜回应

Core Points - Shenzhen Airport has acknowledged the issues raised by a passenger regarding the boarding process for wheelchair users and is taking immediate corrective actions [3][4] - The airport will enhance the support for passengers with reduced mobility by increasing the number of on-site assistance personnel and testing a new boarding connection device [3] Group 1 - The airport confirmed that due to a lack of available gate resources, a flight was required to park at a remote location, complicating the boarding process for a passenger using a wheelchair [3] - To address the boarding difficulties, the airport will provide bridge access for flights with wheelchair passengers whenever possible and will increase the number of support staff from one to two for those flights that cannot use the bridge [3] - A new boarding connection device, which has been tested and developed, will be piloted to help bridge the height difference between the boarding vehicle and the aircraft door, facilitating smoother boarding for passengers with mobility issues [3] Group 2 - The airport has expressed its apologies for the inconvenience caused and is committed to improving its services to meet passenger expectations [4] - Continuous feedback will be sought to optimize the travel experience for all passengers, ensuring a more comfortable and efficient journey [4]