台湾歌手郑智化吐槽轮椅登机不便深圳机场回应：立即启动整改

Core Points - Taiwanese singer Zheng Zhihua faced difficulties boarding a flight at Shenzhen Bao'an International Airport, which has drawn significant public attention [1] - The airport acknowledged service shortcomings and issued an apology, stating that they are aware of the gap between service quality and passenger expectations [1] Company Response - Shenzhen Airport reported that Zheng was traveling on Shenzhen Airlines flight ZH9073 to Taipei and was assigned to a remote boarding gate due to high traffic from preceding international and regional flights [1] - The airport confirmed that a special boarding vehicle for passengers with mobility issues was dispatched, but the service did not meet expectations [1] - Following the incident, the airport and the airline initiated corrective measures to improve services for passengers requiring wheelchair assistance starting from the evening of October 25 [1]