Group 1 - The Australian Competition and Consumer Commission (ACCC) has filed a lawsuit against Microsoft Australia and its parent company Microsoft, accusing them of misleading approximately 2.7 million Australian customers regarding subscription options and price increases after integrating the AI assistant Copilot into Microsoft 365 plans [1][2] - Starting from October 31, 2024, Microsoft informed subscribers of the Microsoft 365 Personal and Family plans with auto-renewal that they must accept the integration of Copilot and pay a higher price to maintain their subscription or cancel it [2] - ACCC claims that the information provided by Microsoft to subscribers is false or misleading, as there is an undisclosed third option, the Microsoft 365 Personal or Family Classic plan, which allows subscribers to retain existing plan features at a lower price without Copilot [2]
外媒:隐瞒低价选项,微软在澳大利亚因“套路”用户被起诉