Core Viewpoint - Douyin E-commerce has announced the termination of malicious logistics companies that provided false logistics tracking and order manipulation services, aiming to maintain platform order integrity and protect consumer rights [1]. Group 1: Actions Taken - Douyin E-commerce will terminate the following logistics companies on October 29: Zhongtong Cold Chain, Jishida, Shuiqu Daijia, and Tiezhong Express due to their involvement in providing false logistics services [1]. - The platform identified that these logistics companies were facilitating order manipulation by using third-party electronic waybills to create false tracking information [1][2]. Group 2: Violations Identified - The core method of violation involved the use of third-party electronic waybills to bypass Douyin's requirements, allowing merchants to ship orders without using Douyin's electronic waybills [1]. - Violations included stitching together normal shipping tracking with electronic waybills to create a facade of consistency between non-Douyin shipping numbers and fake order numbers [2]. Group 3: Impact on Consumers and Merchants - The fraudulent practices led to delayed deliveries, difficulties in consumer rights protection, and challenges in ensuring product quality and after-sales service, negatively affecting consumer experience [3]. - Merchants are advised to switch to compliant logistics channels to avoid operational disruptions, as they will no longer be able to use the terminated logistics companies for shipping [3].
中通子公司,被抖音电商拉黑