ServiceNow Set to Report Q3 Earnings: Buy, Sell or Hold the Stock?

Core Insights - ServiceNow (NOW) is set to release its Q3 2025 results on October 29, with expected revenues of $3.35 billion, reflecting a 19.8% year-over-year growth [1] - The consensus estimate for earnings per share is $4.21, indicating a 13.2% increase from the previous year [1] Revenue and Earnings Estimates - The Zacks Consensus Estimate for Q3 2025 subscription revenues is $3.03 billion, suggesting a 20.2% year-over-year growth [6] - ServiceNow anticipates Q3 subscription revenues between $3.26 billion and $3.265 billion, indicating a GAAP growth of 20%-20.5% [6] Customer and Deal Activity - In Q2 2025, ServiceNow secured 40 deals worth over $1 million, with significant contributions from ITSM, ITOM, ITAM, security, and risk [7] - The company ended the reported quarter with 528 customers generating over $5 million in annual contract value (ACV), with a 30% year-over-year increase in customers contributing $20 million or more [8] Market Position and Performance - ServiceNow shares have declined 12.2% year-to-date, underperforming the Zacks Computer & Technology sector, which has returned 25.9% [11] - The company's value score of F indicates a stretched valuation, trading at a forward price/sales ratio of 12.79X compared to the sector's 7.05X [14] Strategic Initiatives - ServiceNow is leveraging AI and machine learning to enhance its solutions, with new collaborations with Microsoft, NVIDIA, and Amazon [17][19] - Recent acquisitions, including Logik.ai and Moveworks, are aimed at expanding CRM and automation capabilities [20] Conclusion - ServiceNow's strong portfolio and partnerships are expected to drive long-term subscription revenue growth, although macroeconomic challenges and valuation concerns persist [21]