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金融监管总局副局长周亮:保险业要通过科技 提升保险服务质效、拓展保险服务外延
Shang Hai Zheng Quan Bao·2025-10-28 03:27

Core Insights - The insurance industry should prioritize the well-being of the people, focusing on enhancing their quality of life through technological advancements [1] Group 1: Technological Integration in Insurance - The insurance sector is encouraged to leverage technology to improve service quality and efficiency, particularly in areas like agricultural insurance, housing insurance, and disaster insurance [1] - Technologies such as satellites, drones, and risk models will be utilized to enhance underwriting, surveying, and claims processing, thereby reducing disaster risk losses for the public [1] - In health and pension insurance, the industry aims to utilize third-party services and technologies like wearable devices and AI to provide proactive health management advice to policyholders [1] Group 2: Expanding Insurance Services - The insurance industry is urged to expand its service offerings through technology, linking with related industries to provide more convenient services to consumers [1] - An example includes the collaboration with the business sector to create a second-hand car information service platform, addressing information asymmetry in second-hand car transactions to better protect consumer rights [1] Group 3: Accessibility Initiatives - The "Car Insurance Easy to Insure" platform has been established to create information service channels, assisting over 1.1 million vehicle owners in overcoming insurance difficulties [2] - The platform aims to include more operational vehicles, thereby providing additional convenience to the public [2]