Core Viewpoint - The State Post Bureau of China has conducted an administrative interview with ZTO Express, highlighting issues related to the company's operational practices and service quality [1] Group 1: Regulatory Actions - The State Post Bureau pointed out that ZTO Express has been operating in a non-compliant manner, making arbitrary adjustments to operational rules [1] - The company has been criticized for low service quality and inadequate measures to protect the legal rights of its couriers [1] Group 2: Company Response - ZTO Express has stated its commitment to seriously implement regulatory requirements and rectify the identified issues [1] Group 3: Compliance and Market Order - The regulatory body has mandated ZTO Express to strictly fulfill its responsibilities in managing the service network, improve service quality, strengthen compliance systems, and uphold fair competition in the market [1]
国家邮政局约谈中通快递要求整改服务质量等问题