复旦许闲:3.0时代的保险业该如何创新转型?
Jing Ji Guan Cha Bao·2025-10-28 10:32

Core Insights - The insurance industry is transitioning into its 3.0 era, focusing on responding to social needs rather than merely expanding scale or profits [1][2] - The shift emphasizes a full-chain service model that includes prevention, intervention, and compensation, aiming to reduce overall social risk costs [1] - The industry is moving from a focus on wealth management to a model that prioritizes protection, inclusivity, technology-driven solutions, and service excellence [1] Industry Evolution - The insurance industry in China has evolved through several stages since the 1980s, starting from a focus on property risk (1.0), to wealth management (2.0), and now to a protection-oriented model (3.0) [1] - The current focus is on quality improvement and risk-sharing, moving away from being merely a post-event compensation tool [1][2] Regulatory Influence - Recent government guidelines emphasize the need for the insurance industry to act as a stabilizer for the economy and society, promoting product innovations such as agricultural insurance and catastrophe insurance [2] - The regulatory framework encourages the industry to innovate in risk management, shifting from a model that bets on customers not claiming to one that helps customers avoid claims [2]