Core Viewpoint - The State Post Bureau of China has criticized ZTO Express for non-compliance in its operations, highlighting issues related to service quality and the protection of delivery personnel's rights [2][4] Group 1: Regulatory Actions - The State Post Bureau has conducted a meeting with ZTO Express, pointing out irregularities in its operational practices [2] - ZTO Express is required to strictly implement its service network management responsibilities and improve service quality [2] Group 2: Company Response - ZTO Express has committed to fully addressing the issues raised by the regulatory body, including a comprehensive review and rectification of its practices [4] - The company aims to enhance service quality, compliance in operations, and the protection of employee rights across its network [4]
因经营行为不规范、服务质量不高 中通快递被国家邮政局约谈