中通快递回应被约谈:全面整改
Xin Lang Cai Jing·2025-10-28 13:07

Core Viewpoint - Zhongtong Express has been summoned by the State Post Bureau due to irregular business practices and issues related to service quality and employee rights protection, committing to comprehensive rectification and compliance with regulatory requirements [1][2]. Group 1: Regulatory Actions - The State Post Bureau criticized Zhongtong Express for non-compliance in operational rules, low service quality, and inadequate protection of courier rights, demanding improvements in service quality and compliance systems [1]. - Zhongtong Express responded by pledging to address the issues raised and enhance service quality and compliance [1]. Group 2: Business Performance - As of June 30, 2025, Zhongtong Express reported a revenue of 22.723 billion yuan, a year-on-year increase of 9.85%, while net profit decreased by 2.6% to 3.932 billion yuan [2]. - In Q2 2025, Zhongtong handled 9.85 billion packages, a 16.5% year-on-year increase, with revenue reaching 11.83 billion yuan, up 10.3% [4]. - The company adjusted its annual package volume guidance to a range of 38.8 billion to 40.1 billion packages, indicating a growth rate of 14.0% to 18.0% [5]. Group 3: Market Position - Zhongtong Express has 94 sorting centers and over 31,000 collection and delivery points, with approximately 6,000 direct network partners and 10,000 self-owned vehicles, enhancing its operational capacity [2]. - The company has seen a strong growth momentum in its parcel business, particularly in the scattered goods segment, contributing positively to overall profit margins [4].