工信部：“二次号码焕新”服务已覆盖230余款主流应用

Core Insights - The Ministry of Industry and Information Technology of China released a report on the quality of telecommunications services for the third quarter of 2025, highlighting the implementation of the "Second Number Renewal" service, which has covered over 230 mainstream applications and processed more than 260 million unbinding requests, serving over 4.3 million users [1][2] Group 1: Second Number Renewal Service - The "Second Number" refers to phone numbers that have been recycled by telecom operators after being inactive for over 90 days, aimed at optimizing limited number resources [1] - The service allows users to unbind their historical accounts with a single click, reducing risks for new users who might face issues like account registration failures or receiving unwanted messages [1] Group 2: User Protection and Complaints - The Ministry has intensified efforts to promote "Do Not Disturb" services, providing protection to 1.26 billion users based on their preferences [1] - In the third quarter, 42.1% of user complaints were related to service disputes, 37.3% to tariff disputes, and 10.1% to marketing issues [1] Group 3: Mobile Application Complaints - Among complaints regarding problematic mobile applications, 49.7% were related to cybersecurity issues, 29.6% to personal information and permissions, and 20.7% to information security [2] - The China Internet Association, in collaboration with app stores and security testing firms, has taken action to remove 142 problematic mobile applications [2]