Core Insights - The State Post Bureau released the results of the 2025 third-quarter express service satisfaction survey and timely delivery rate test, covering nine express service brands [1] - The overall public satisfaction score for express services in the third quarter of 2025 was 85.0, an increase of 1.3 points year-on-year [1] - The brands with the highest public satisfaction scores were SF Express and JD Express [1] Summary by Category Survey Results - The survey monitored nine express service brands, including Postal Express, SF Express, ZTO Express, YTO Express, Yunda Express, Shentong Express, JD Express, Debon Express, and Jitu Express [1] - The public satisfaction score of 85.0 indicates a positive trend in customer satisfaction within the express delivery industry [1] Brand Performance - SF Express and JD Express received the highest scores in public satisfaction, reflecting their strong market positions and customer loyalty [1]
国家邮政局:第三季度用户快递服务公众满意度得分同比上升