服务质量不高、快递员权益保障不到位 国家邮政局约谈中通快递

Group 1 - The National Postal Service of China held a meeting with Zhongtong Express Co., Ltd., highlighting issues with the company's operational practices and service quality [1] - Zhongtong Express was criticized for arbitrary adjustments to operational rules, leading to inadequate service quality and insufficient protection of delivery personnel's legal rights [1] - The company is required to strictly implement its service network management responsibilities, improve service quality, enhance compliance systems, and ensure fair competition in the market [1] Group 2 - Zhongtong Express has committed to seriously addressing regulatory requirements and rectifying identified issues [1]