Feng Huang Wang·2025-10-29 04:49Core Viewpoint - The difficulty in obtaining eSIM services has led to user complaints and concerns regarding restrictions on phone functionalities and high-risk card number alerts from major telecom operators in China [1] Group 1: User Complaints - Users reported that after applying for eSIM services, their phone functionalities were restricted and they received alerts from China Telecom and China Mobile regarding high-risk card numbers [1] - The complaints have gained significant attention on social media, indicating a widespread issue among users [1] Group 2: Operator Responses - The three major telecom operators, including China Mobile and China Telecom, stated that the risk alerts are not directly related to the eSIM service itself [1] - China Mobile explained that such notifications may be triggered by factors like prolonged inactivity of the number, a high volume of calls in a short period, or frequent device changes, which the system flags as unusual behavior [1] - China Telecom clarified that eSIM is merely a communication service without any special monitoring policies, and any alerts would require further analysis of the specific number's usage [1] Group 3: Additional Factors - China Mobile noted that users receiving these alerts might have multiple registered numbers or previous issues such as unpaid bills, which could lead to triggering the system's risk control alerts when applying for new numbers [1]