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名创优品回应“糖果找零”:排查、规范和整改,避免相同情况再次发生
Xin Lang Cai Jing·2025-10-29 07:44

Core Viewpoint - A consumer complaint in Zhongshan, Guangdong, reported that a store of Miniso provided candy as change instead of cash, leading to an investigation and corrective actions by the company [1] Group 1: Company Response - Miniso confirmed that the staff at the involved store did not meet the service standards set by the headquarters [1] - The company has reached out to the consumer to apologize and discuss a mutually acceptable resolution [1] - The staff at the affected store is undergoing retraining, and the company is conducting a new round of inspections and standardization across all stores to prevent similar incidents in the future [1]