Core Viewpoint - The National Postal Administration has conducted an administrative interview with ZTO Express, highlighting issues related to non-compliance in operational practices and service quality [1][2] Group 1: Regulatory Actions - The National Postal Administration pointed out that ZTO Express has been adjusting operational rules arbitrarily, leading to poor service quality and inadequate protection of delivery personnel's legal rights [1] - The administration has mandated ZTO Express to strictly implement its service network management responsibilities and improve service quality [1] Group 2: Company Response - ZTO Express has stated that it will earnestly implement regulatory requirements and rectify the identified issues [2]
因经营行为不规范中通快递被约谈