“暖心社保会客厅”开到银行里，在家门口“聊”明白社保事

Core Points - The "Social Security Services Entering Thousands of Homes" event is actively taking place in the city from October 23 to 29, featuring a unique "Warm Social Security Reception Room" at the Industrial and Commercial Bank of China [1][3] - The event focuses on two main themes: "High-Quality Insurance Participation" and "Intelligent Services," facilitating direct dialogue among social security officials, community residents, and business representatives [1][3] Group 1 - The Deputy Director of the Dongcheng District Social Security Center, Chen Qiang, highlighted the innovative measures in "High-Quality Insurance Participation" and "Intelligent Services," including the launch of online platforms like "Dong Xiao Bao: 100 Questions and Answers" and "Social Security Micro Classroom," with over 200 content releases [3] - Offline improvements include the separation of review processes and the establishment of "Expert Consultation Rooms," reducing average waiting times from 13 minutes to 6 minutes [3] - The third-generation social security card issuance is progressing steadily, becoming a vital "livelihood" document for citizens [3] Group 2 - The community service centers and social security bank cooperation outlets are crucial components of the "15-Minute Convenient Service Circle," with Peace Street and the Industrial and Commercial Bank sharing new achievements in convenient services [3] - The event showcased the functionality of the "Smart Social Security Service Area" and self-service equipment, inviting community representatives to experience social security business processing firsthand [3]