Popular doughnut chain files Chapter 11 bankruptcy

Core Insights - Jack's Donuts franchisees are facing significant challenges due to the company's recent operational decisions and management issues [2][3][4] - The franchise operators have expressed a loss of confidence in the company's leadership, leading to a call for the CEO's resignation [3][4][5] - The parent company, Jack's Donuts, has filed for Chapter 11 bankruptcy, which jeopardizes the future of its franchise operators [5][7][9] Company Operations - Jack's Donuts opened a production and distribution center called The Commissary in October 2023, which required franchisees to stop making doughnuts in their stores [2] - Many franchisees complied, resulting in the sale of baking equipment and layoffs, which diminished their ability to produce their core product [2][6] - Franchisees reported a decline in customer satisfaction and loyalty after switching to doughnuts from The Commissary, with some comparing the quality to gas station donuts [3][5] Financial Situation - Franchise operators have noted a decline in sales, revenue, and customer loyalty over the past 18 months, attributing these issues to the CEO's leadership decisions [5] - Allegations of financial mismanagement and misappropriation of company funds have been raised against the company's leadership [5] - The bankruptcy filing has placed the future of the entire Jack's Donuts brand in jeopardy, with franchise operators scrambling to resume doughnut production [9][10]