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AI+养老!苏宁易购首发上线原生养老APP

Core Viewpoint - The launch of the "Zhaoxi Companion" app by Suning.com marks a significant advancement in AI-driven elderly care services, integrating health management, lifestyle services, and smart shopping into a comprehensive ecosystem for senior citizens [1][6]. Group 1: Product Features - The "Zhaoxi Companion" app utilizes the "Ling Si" large model and AI assistant "Xi Xi" to provide a user-friendly interface for elderly users, enabling them to easily record health data and receive professional analysis and reminders [1][3]. - The app allows seniors to input health metrics such as blood pressure and blood sugar through voice commands, automatically categorizing and analyzing this data to generate dynamic health reports and reminders for medication and check-ups [3][6]. - It offers a full-process shopping experience that includes voice selection, qualification verification, and cash on delivery, covering six major categories of products [3]. Group 2: Service Integration - The app aims to create a 15-minute elderly care service circle by integrating Suning's store network, supply chain, and service capabilities, facilitating easy access to high-quality elderly care products and services [3][6]. - Suning's offline service network can respond to appliance repair requests within two hours, significantly faster than the industry average, enhancing the overall service experience for elderly users [3][6]. Group 3: Strategic Importance - The launch of the "Zhaoxi Companion" app aligns with national policies promoting elderly care and the integration of medical and nursing services, positioning Suning.com as a pioneer in the "AI + elderly care" sector [6]. - The company plans to implement a "Silver Digital Adaptation Program" by 2025, providing free training on AI assistants and smart home usage in a hundred cities, aiming to improve the quality of life for millions of elderly individuals [6].