理想汽车致歉

Core Viewpoint - On October 31, Li Auto announced an incident involving a fire in the Li MEGA 2024 model vehicle, which occurred on October 23 in Shanghai, prompting significant concern from users, media, and the public [1] Group 1: Incident Response - The company expressed sincere apologies to the vehicle owner and acknowledged the concerns of users [1] - An internal investigation was initiated immediately, and the company is cooperating with relevant authorities for a thorough investigation [1] - The preliminary findings indicated that the batch of Li MEGA 2024 vehicles had insufficient corrosion resistance in the coolant, which could lead to potential safety hazards under specific conditions [1][10] Group 2: Safety Measures - Li Auto has proactively filed a recall plan with the State Administration for Market Regulation to conduct safety inspections and repairs on all vehicles from the affected batch [2][10] - The recall will cover 11,411 vehicles produced between February 18, 2024, and December 27, 2024, and will not affect other models [11] - The company will provide free replacement of coolant, battery, and front motor controller, with an estimated repair time of one working day per vehicle [11] Group 3: Future Prevention - The incident highlighted the need for improved risk assessment and response strategies for low-probability risk scenarios [5] - The company plans to enhance testing and verification of liquid chemical materials to eliminate potential hazards [8] - Li Auto's cloud-based early warning platform will monitor vehicle safety risks 24/7 and contact users for assistance when necessary [15] Group 4: User Assurance - Vehicles in the recall range will be invited for inspections and necessary replacements based on the order of delivery, prioritizing those with coolant-related warnings [12][13] - For vehicles not included in the recall, the company assures that the coolant issue is limited to specific Li MEGA 2024 models [14]