Xin Lang Cai Jing·2025-10-31 11:45Core Viewpoint - The recent incident involving Industrial and Commercial Bank of China (ICBC) online banking has raised significant concerns among users, with reports of account balances, investments, and liabilities being displayed as zero due to a system malfunction [1] Group 1: Incident Details - On October 30, ICBC's personal mobile banking and online banking experienced an unexpected system failure, leading to inaccurate display of asset and liability data [1] - By the evening of October 30, the system was restored to normal functionality, allowing users to check their account details and transaction history [1] Group 2: User Impact - Users were reassured that their funds were not at risk despite the display issues, emphasizing that the incident would not affect the safety of their financial assets [1]