Mei Ri Jing Ji Xin Wen·2025-10-31 13:16Core Points - Meituan has launched a new feature in its delivery rider app that allows riders to block malicious users who engage in inappropriate behavior during deliveries [1] - Riders can submit evidence such as audio recordings, videos, or chat logs to request the blocking of a user, with a maximum of two users blocked per rider for a period of 365 days [1] - The system will automatically match other riders to ensure that order delivery is not affected, even if a rider has blocked a user [1] Summary by Sections - Feature Implementation - The "block malicious users" feature is now fully operational in the Meituan rider app [1] - Riders can block users who insult, harass, or request personal information during deliveries [1] - Blocking Mechanism - Each rider can block up to two users for one year, with the option to adjust the list at any time [1] - The blocking period lasts for 365 days, after which it is automatically lifted [1] - User Experience and Safeguards - Meituan has implemented measures to ensure that user experience remains unaffected, including automatic matching of other riders to orders [1] - The company has adjusted the initial plan from three to two blockable users based on pilot feedback to prevent potential misuse of the feature [1] - During the pilot phase, user order ratings and delivery punctuality were not significantly impacted [1]