Prnewswireยท2025-10-31 13:45Core Insights - Xiao-I Corporation has renewed its strategic partnership with a leading multinational life insurance provider, focusing on the deployment of its iBot Pro platform, which enhances customer service in the insurance sector [1][2]. Company Overview - Xiao-I Corporation is a prominent cognitive intelligence enterprise in China, specializing in artificial intelligence solutions, including natural language processing, voice and image recognition, and machine learning [3]. Partnership Details - The renewal of the partnership emphasizes the effectiveness of iBot Pro in providing intelligent, scalable, and personalized customer service while ensuring compliance with industry regulations [1][2]. - iBot Pro facilitates seamless support across various customer touchpoints, including web portals, mobile apps, and social messaging platforms [1]. Technological Advancements - The iBot Pro platform offers 24/7 intelligent customer engagement, significantly reducing waiting times and enhancing customer satisfaction [5]. - It provides unified omnichannel support, ensuring a consistent service experience across digital platforms [5]. - High-accuracy intent recognition through advanced natural language processing allows for precise routing of complex insurance-related queries [5]. - The platform enhances operational efficiency by automating routine inquiries, enabling human agents to focus on more complex tasks [5]. - Rapid deployment capabilities allow for quick updates to the platform based on new products or regulatory changes without heavy IT reliance [5].