Workflow
部分车票带“宠”字 宠物托运服务上新了
Yang Shi Xin Wen·2025-11-01 05:49

Core Insights - The introduction of a pet transportation service by the railway system has gained significant traction, with 50 train services now offering this option, reflecting a strong demand for pet travel solutions [1][3]. Service Expansion - Initially launched in April, the pet transportation service started with only 10 train services on the Beijing-Shanghai line, but has rapidly expanded to 50 services across various routes within six months [3]. - As of October 31, a total of 4,757 pet transportation requests have been processed, indicating robust demand for this service [3]. Booking Process - The booking system has been enhanced to include a "pet" label next to eligible train services on the ticket purchasing page, allowing travelers to easily identify and book pet transportation [5]. - After successfully purchasing a ticket, travelers can access the "pet transportation" option, where they can check availability and submit necessary pet information for transportation [5]. New Service Features - The service now includes the option for pets to be transported without their owners, known as "single flight" transportation, which can be arranged through a dedicated customer service hotline [5]. - Travelers must book the pet transportation 2-5 days in advance by calling the customer service number [5]. Operational Details - Currently, 40 high-speed train stations across the country are equipped to handle pet transportation services, facilitating easier access for travelers [6]. - The process for pet owners includes arriving at the station 2-6 hours before departure to complete the necessary paperwork and ensure compliance with health regulations [8].