Mei Ri Jing Ji Xin Wen·2025-11-01 14:51Core Points - The "block malicious customers" feature for Meituan delivery riders has been fully launched nationwide, allowing riders to block up to 2 users for a period of 365 days [1][3] - This feature was developed in response to strong demands from riders for a sense of fairness and respect, as highlighted in discussions earlier this year [1] - Riders can submit evidence such as recordings, videos, or chat logs to block users who engage in inappropriate behavior, ensuring they do not receive orders from those users for one year [1][3] Summary by Categories - Feature Implementation - The "block malicious customers" feature is now available across the country, allowing riders to block up to 2 users for 365 days [1][3] - The system will automatically match other riders to ensure order delivery is not affected, even if a rider blocks a user [1] - Rider Support and Feedback - The feature was introduced following strong feedback from riders regarding their need for more control and respect in their work environment [1] - Experts suggested increasing riders' decision-making power and improving their rights [1] - Evidence Submission Process - Riders can provide evidence of inappropriate behavior, such as recordings or chat logs, to support their request to block a user [1][3] - The blocking period lasts for one year, after which the block is automatically lifted, but riders can adjust their block list at any time [1]