Mei Ri Jing Ji Xin Wen·2025-11-02 05:57Core Points - Meituan has launched a nationwide feature allowing delivery riders to block malicious customers, responding to strong demands for fairness and respect from riders [1][3] - The feature enables riders to block up to two users for a period of 365 days if they experience harassment or inappropriate behavior during deliveries [3][4] - The implementation of this feature aims to protect riders while ensuring that customer experience remains unaffected, as the system will automatically match other riders to the orders of blocked users [3][4] Summary by Sections - Feature Launch: The "block malicious users" function has been fully rolled out in Meituan's rider app, allowing riders to apply for blocking users who engage in abusive behavior [1][3] - Rider Feedback: Riders have expressed mixed feelings about the feature; some see it as a protective measure, while others believe it will not significantly impact their work due to the availability of other riders [3][5] - Industry Perspective: Experts view the provision of more choice for both users and riders as a positive development in protecting the rights of all parties involved [4]