Cai Jing Wang·2025-11-02 10:17Core Viewpoint - Meituan has launched a nationwide feature allowing delivery riders to block malicious customers, enhancing rider protection and ensuring a better working environment [1] Group 1: Feature Details - The "block malicious users" feature allows riders to block up to 2 users for a period of 365 days, automatically lifting the block after the period ends [1] - Riders can apply to block users after experiencing inappropriate behavior such as verbal abuse or harassment, using evidence like recordings or chat logs [1] - The system will continue to match other riders to the blocked user's orders to ensure service continuity [1] Group 2: Rider Feedback - Some riders believe this feature will protect them from further harassment, while others feel that blocking two users will not significantly impact their work due to the availability of other riders in the area [1]