Forbes·2025-11-03 17:12CEO Turnover and Trends - In Q3, 174 global CEOs left their positions, with average CEO tenure declining to 7.2 years, down from 8.4 years two years ago [1][2] - 88% of new CEOs appointed globally in 2025 are first-timers, indicating a search for new perspectives amid multifaceted business challenges [3] - U.S. companies reported that 69% of new CEO hires were internal, reflecting a balance between institutional knowledge and the need for fresh viewpoints [3] Economic Impact of Government Shutdown - The ongoing government shutdown could cost the U.S. between $7 billion to $14 billion in GDP, affecting federal workers and food benefits [6] - The expiration of health insurance subsidies under the Affordable Care Act is leading to significant premium increases, with an average rise of 17% in state-run exchanges and 30% in federally managed programs [7] Consumer Confidence and Economic Outlook - Consumer confidence dropped to a seven-month low of 94.6 in October, with some sectors potentially in recession [8][9] - The Federal Reserve cut interest rates by a quarter point for the second consecutive month, with mixed opinions among governors regarding future cuts [10] Major Corporate Deals - Kimberly-Clark announced plans to acquire Kenvue for $48.7 billion, positioning itself as the second-largest seller of health and wellness products globally, with expected annual revenue of $32 billion [11][13] - Kenvue's stock had fallen over 22% since September but rose more than 16% following the acquisition announcement [13] Workforce Changes Due to AI - Amazon announced layoffs of 14,000 corporate staff, with projections that AI and automation could replace 600,000 jobs by 2033 [14][15] - Other tech companies, including Microsoft and Meta, have also reduced headcounts, with Goldman Sachs estimating 6% to 7% of the U.S. workforce could be displaced by AI [15][16] AI in Customer Service - ReflexAI focuses on using AI to train human call center employees rather than replacing them, emphasizing the importance of human interaction for customer satisfaction [18][23] - The company aims to enhance training simulations to better prepare agents for handling various customer emotions and situations [21][22]