车企退市，售后“烂尾”：新能源汽车行业面临责任闭环新挑战

Core Insights - The rapid development of China's new energy vehicle (NEV) industry has led to the establishment of the world's largest production and consumption market, but intense competition has resulted in many companies exiting the market, creating a phenomenon of "abandoned vehicles" that severely impacts consumer rights and trust in the industry [1][2] Group 1: Challenges from Company Exits - The exit of NEV companies has left after-sales responsibilities unaddressed, leading to a lack of maintenance and parts supply for consumers, which has resulted in significant financial burdens [2][3] - Many NEV brands utilize self-researched technologies with non-standardized core components, making repairs difficult once a company exits the market [2][3] - The average "zero parts ratio" for pure electric vehicle battery packs exceeds 50%, indicating that replacing a battery could cost more than half the original vehicle price [2] Group 2: Market Support and Insurance Issues - The market's ability to provide alternative support is insufficient, as the exit of companies complicates insurance coverage for consumers, leading to higher premiums or outright refusals from insurers [3][4] - The third-party repair system is underdeveloped, lacking original factory authorization and data access, which hinders compliance and effective repairs [4][5] Group 3: Regulatory and Consumer Protection Gaps - Regulatory mechanisms for risk warning and consumer protection are lagging, often only responding after extreme signals like bankruptcy occur [5][6] - There is a lack of clear prioritization for consumer rights in bankruptcy proceedings, leading to prolonged and costly legal battles for consumers [5][6] - A need exists for improved risk monitoring and consumer protection mechanisms within the NEV industry, including dynamic monitoring and prioritization of consumer rights in bankruptcy cases [6]