新华时评·整治形式主义｜警惕“智慧门面”沦为新形式主义秀场

Core Viewpoint - The article highlights the issue of "smart facades" in government services, where advanced technologies are often underutilized or merely for show, leading to a superficial approach that neglects practical effectiveness [1][2]. Group 1: Issues Identified - Some local governments focus on creating impressive technological displays, such as robots and large screens, primarily for visitor engagement, while these systems remain inactive most of the time [1]. - There are instances where established government service information systems become obsolete or non-functional, turning into "zombie" platforms that do not serve their intended purpose [1]. - The tendency to prioritize form over substance reflects deeper issues of formalism within government operations, which must be addressed to improve service delivery [1]. Group 2: Recommendations for Improvement - It is essential to ensure that government service platforms not only exist but are also functional and user-friendly, emphasizing the need for effective service delivery rather than just the presence of technology [2]. - Breaking down information silos and achieving cross-departmental data sharing is crucial for enhancing the quality of government services [2]. - The focus should shift from superficial achievements to tangible outcomes that genuinely address the needs and experiences of the public, ensuring that the "smart facade" translates into real benefits for society [2].