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整治形式主义丨警惕“智慧门面”沦为新形式主义秀场
Xin Hua Wang·2025-11-05 05:25

Core Viewpoint - The article highlights the issue of "smart facades" in government services, where advanced technologies are often underutilized or merely for show, leading to a superficial approach that neglects practical effectiveness [1][2]. Group 1: Issues Identified - Some local governments create impressive "smart facades" with robots and large screens primarily for visitor reception, while these technologies remain inactive most of the time [1]. - Certain government service information systems are built but then become inactive or poorly maintained, turning into "zombie" platforms [1]. - There is a tendency towards formalism, where the focus is on the existence and quantity of services rather than their quality and usability [1]. Group 2: Recommendations for Improvement - It is essential to ensure that government service platforms not only exist but also function effectively, emphasizing usability and quality of service [2]. - Breaking down information silos and achieving cross-departmental data sharing is crucial for enhancing the effectiveness of government services [2]. - Attention should be given to ensuring that all demographics, including the elderly, can easily access and use digital services without barriers [2].