遥望科技与朵薇双双入选“2025消费责任对话”创新案例，以数智化与透明化重塑消费信任

Core Insights - The event "2025 Consumer Responsibility Dialogue" was held in Chengdu, focusing on enhancing consumer confidence and service quality in the new consumption landscape [1] - Yaowang Technology and Hangzhou Lingyue Technology presented innovative service cases that emphasize quality and consumer trust [1][2] - The company has established a "100 Million Quality Assurance Fund" to enhance after-sales service and has been recognized for its consumer rights protection initiatives [2] Group 1: Company Initiatives - Yaowang Technology has developed the "Yaowang Cloud AIOS" to standardize live streaming processes, ensuring product quality and minimizing human error [2] - The "Yaowang Cloud Quality Management Chain" was recognized as a typical case in the China Quality (Chengdu) Conference, highlighting its innovative approach in the live e-commerce sector [2] - The company is leveraging AI to improve customer service efficiency and enhance overall consumer experience [4] Group 2: Brand Development - The brand "Domyway Duowei," co-created by Yaowang Technology and celebrity Huang Zitao, focuses on transparent manufacturing of sanitary products, aiming to build consumer trust [4][5] - Duowei employs a consumer-centric product co-creation model, having distributed over 400,000 trial packages and iterated on more than 60 versions before launch [4] - The brand has established a customer service system centered on rapid response and proactive care, achieving a 99.88% positive feedback rate [7] Group 3: Social Responsibility - Duowei has initiated social welfare programs, including the "Flower Young" plan, to support students in rural areas and promote women's health education [7] - The company emphasizes a philosophy of "business for good," extending consumer rights protection into social welfare initiatives [7][8] - Yaowang Technology's practices are redefining consumer rights protection in the live e-commerce era, focusing on trust, responsibility, and warmth [8]