Core Insights - The article highlights the issue of "smart facades" in government services, where advanced technologies are often underutilized or merely for show, leading to ineffective service delivery [1][2] - There is a growing concern about the superficial implementation of technology in public services, which reflects deeper issues such as formalism and misaligned performance metrics among local leaders [1] Group 1: Issues with Current Implementation - Some local governments focus on creating visually appealing technology without ensuring its practical utility, resulting in systems that are not effectively operational [1] - The tendency to prioritize quantity over quality in the development of government service platforms leads to a lack of genuine effectiveness and responsiveness to public needs [1][2] Group 2: Importance of Practical Functionality - The article emphasizes that a successful "smart facade" should not only involve the installation of hardware but also ensure that services are functional and user-friendly [2] - Key considerations include breaking down information silos for cross-departmental data sharing, maintaining and updating platforms, and ensuring accessibility for all demographics, particularly the elderly [2]
警惕“智慧门面”沦为秀场
Xin Hua Wang·2025-11-05 13:14