贵州一桥旅项目多名游客被困电梯，当事人：维权遭“踢皮球”

Core Points - A tourist incident occurred at the Huajiang Grand Canyon Bridge in Guizhou, where a glass sightseeing elevator malfunctioned, leaving visitors stranded for two hours [1][4] - The incident highlighted significant safety management issues, as the elevator's maintenance and emergency contact information were not displayed [4][10] - Following the incident, the local authorities displayed a lack of accountability, leading to a "passing the buck" situation among different departments [7][12] Group 1: Incident Details - The elevator malfunction occurred on October 22, resulting in multiple tourists being trapped, including a safety officer [4] - After the incident, the affected tourists faced difficulties in communication with the local management, leading to a decision to cut their trip short [4][10] - The elevator was reported to be under maintenance and was expected to be repaired by December [11] Group 2: Management Response - The local tourism management initially failed to provide adequate support and communication to the affected tourists [7][12] - Following public attention on social media, the tourism management changed their approach and reached out to the affected tourist to resolve the issue [12] - The incident prompted a temporary suspension of certain attractions at the site for safety evaluations and improvements [10][11] Group 3: Public Reaction - The incident sparked widespread discussion online, with many previous visitors expressing concern and local residents apologizing for the negative experience [10] - The affected tourist expressed willingness to return to Guizhou but not to the specific attraction where the incident occurred [10] - The incident has raised awareness about the need for better safety protocols and management in tourist attractions [12]