Core Insights - Shenzhen Xiaoying Technology Co., Ltd. has launched a virtual digital assistant named Win-Daidai, aimed at enhancing service efficiency and user experience, embodying the company's mission of "technology integrating finance for good" [1] - Win-Daidai represents a new phase in the company's exploration of user service system upgrades, connecting technology with financial service optimizations [1] Technology Foundation - Xiaoying Technology emphasizes technological innovation in its digital transformation journey, with Win-Daidai being a product of its accumulated technological capabilities [3] - Win-Daidai integrates AI voice synthesis, real-time rendering, and intent recognition technologies, achieving comprehensive intelligence in appearance and interaction [3] - The design of Win-Daidai reflects a blend of technology and human warmth, featuring a blue and white color scheme symbolizing the coexistence of humanism and technological wisdom [3] Experience Enhancement - Win-Daidai operates 24/7, equipped with a semi-transparent smart headset and a caring badge, representing both technological attributes and service warmth [4] - As a digital brand ambassador, Win-Daidai innovatively promotes consumer protection through engaging content, making financial knowledge more accessible to users [4] Industry Context - The "Financial Technology Development Plan (2022-2025)" emphasizes leveraging global AI development opportunities and advancing intelligent technology applications in finance [5] - Xiaoying Technology's innovations align with policy directives, focusing on a service ecosystem that combines technical precision, emotional adaptability, and comprehensive coverage [5] - The company aims to continuously evolve its digital partners to provide users with tangible value and convenient experiences, contributing to the digital transformation of finance [5]
从智能客服到数字伙伴 小赢科技用户体验全面升级